IBM Drive on 15.09.15 B.Tech 2016 Batch All Branches - GNITC

Guru Nanak Institutions Technical Campus

Ibrahimpatnam, R. R. District – 501 506 (Telangana)

Phone: 08414 – 202120 / 202121   Fax: 08414 – 223344

Email-ID: placements@gniindia.org, URL: www.gniindia.org

Dept: Training & Placement Cell

   Date: 25^th August 2015

CIRCULAR

IBM India Pvt Ltd: IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry- and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognized as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.

IBM India Pvt Ltd is looking to hire B.Tech Students from 2016 batch as per the details given below:

Eligible Branches: B.Tech All Branches 2016 Batch (Aggregate 60% with no Backlogs)

Designation:    Security, Asset & Risk Management (SARM), End User Support (EUS) and Server Systems                            Operations (SSO), Mobility & Workplace Service Desktop Support Engineer.

Salary Package: 2.4 Lakhs per Annum

Job Description:

• Remote Infrastructure support delivery
• Perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• Ability to meet a set of defined account agent productivity measurements

Mandatory Skills

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support - Internet Explorer
• Strong computer skills
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent customer service orientation
• Neutral accent

Desired Skills

• Ability to identify basic hardware parts and aware of basic hardware concepts
• User level familiarity with at least one e-mail client - Outlook, Notes etc
• Skilled in commercially standard software applications and major desktop operating systems
• Awareness of basic networking concepts and technologies
• Questioning skills /probing skills, as relevant to the issue and level of the caller

Location of Joining:  Hyderabad or Bangalore

Recruitment Process:

·         Initial screening and assessment of communication skills (In Person)

• Voice & Accent assessment (Telephonic or In-Person)
• Technical Interview (Telephonic or In-Person)

Documents to be carried for the event (original & one set of photocopies):

• Resume
• Education all year mark sheets for the highest degree attained / pursuing
• Education degree certificate (if course is completed)
• Government issued photo ID card
• If currently employed: Offer letter or Latest revision Letter and last 3 months salary slips
  Valid Indian work permit (if applicable)

Date of Drive:             15^th September 2015

Time of Drive: 09:30 AM

Venue:  Indoor Auditorium, PG Block, Guru Nanak Institutions.